Have you ever witnessed a conversation that escalated between two or more folks, and you didn’t know what to do or say? Well, welcome to most workplaces and classrooms of today. Given our societal issues that quickly turn into polarized confrontations, it is no wonder we have become weary and exhausted,
often feeling unheard, invalidated, attacked, or blamed. Unhealthy communication, such as yelling someone down or interrupting them through innuendos and shaming, has become the ‘new norm,’ and the internet has only exasperated an already difficult situation. Not talking or addressing these issues often leads to folks resigning, lawsuits, polarized meetings, and the worst possible scenario: shootings
and violence.
often feeling unheard, invalidated, attacked, or blamed. Unhealthy communication, such as yelling someone down or interrupting them through innuendos and shaming, has become the ‘new norm,’ and the internet has only exasperated an already difficult situation. Not talking or addressing these issues often leads to folks resigning, lawsuits, polarized meetings, and the worst possible scenario: shootings
and violence.
Through the use of Mindful Facilitation Techniques created by Lee Mun Wah, participants will learn how to transform difficult and polarizing conversations into ones where authentic relationships can be built and trust re-established. Imagine managers, staff, administrators, and faculty having the skillsets to mediate difficult conversations and conflicts with confidence and calm. In other words, a place where
conflicts are worked on together and seen as an opportunity, not avoided or conveniently sent to HR or to a counselor to deal with, who may not have the training to deal with such issues and intense conflicts.
In this transformative communications training, participants will learn how to de-escalate conflicts within seconds, transforming a difficult conversation into one where each person feels seen, understood, and valued through the use of personal stories, filmed vignettes, and mindful techniques.
conflicts are worked on together and seen as an opportunity, not avoided or conveniently sent to HR or to a counselor to deal with, who may not have the training to deal with such issues and intense conflicts.
In this transformative communications training, participants will learn how to de-escalate conflicts within seconds, transforming a difficult conversation into one where each person feels seen, understood, and valued through the use of personal stories, filmed vignettes, and mindful techniques.
Participants will learn Advanced Mindful Techniques on:
*How to mindfully listen and respond when conflicts escalate
*Discover ways to mindfully respond to someone who has been traumatized by discrimination
*Develop the skill of observing intent and impact in group discussions
*Noticing when someone is code-switching and why
*Learning what to do when someone is feeling disconnected and unheard
*Ways to create a sense of community where one feels seen, understood, and valued for their
differences
*How to have difficult conversations using the lens of curiosity and empathy
*Ways to de-escalate a conflict within seconds
*Mastering the art of noticing what is missingTime needed: Two 4-6 hour training sessions.
*How to mindfully listen and respond when conflicts escalate
*Discover ways to mindfully respond to someone who has been traumatized by discrimination
*Develop the skill of observing intent and impact in group discussions
*Noticing when someone is code-switching and why
*Learning what to do when someone is feeling disconnected and unheard
*Ways to create a sense of community where one feels seen, understood, and valued for their
differences
*How to have difficult conversations using the lens of curiosity and empathy
*Ways to de-escalate a conflict within seconds
*Mastering the art of noticing what is missingTime needed: Two 4-6 hour training sessions.
Participants: Educators, Managers, Administrators, Directors, Staff, Counselors, HR, DEI Directors