How many times have we heard folks say this, but we often don’t know how to respond or what to do because we’re scared or feeling defensive?  Many times folks from underrepresented groups often feel a lack of understanding or sensitivity about their cultural differences. They often feel that they have to “blend in” or “leave a part of themselves at the door” in order to be accepted, believed, or respected. In this much needed training, participants will learn a myriad of ways to mindfully facilitate these types of situations through the use of curiosity and self-reflection, as well as innovative listening and responsive techniques that help to de-escalate conflicts within minutes.

This training will be practicing advanced mindful facilitation techniques through the use of filmed vignettes, role plays and personal stories. The main focus will be on integrating group process and mindful facilitation techniques in situations where there are intense confrontations and conflicts over different viewpoints and perspectives. Participants will learn how to de-escalate these types of conflicts within seconds and how to help those who are disconnected to become reconnected. Participants will not only learn the art of listening, but also the art of responding in a way that supports everyone to feel heard, seen and understood.

Participants will learn:

• How to mindfully facilitate group conflicts
• Advanced Interventions for Individual/Group Interactions
• Ways to identify and respond when there is a major disconnection
• Ways to create community based on empathy and curiosity
• How to improve their auditory and visual acuity
• How to identify the common threads and issues in most groups
• The intersection of Mindful Facilitation and Group Process
• How to use personal stories to create community and deeper understanding
• The Art of Listening
• How to de-escalate conflicts within seconds

This training is especially appropriate for: managers, social workers, educators, directors, supervisors, administrators, therapists, and Human Resource Professionals.